Our address
Email: [To be completed: email address]
The site has no contact form and no chat. Your message goes straight to our inbox, and we use it only to reply to you, as explained in our Privacy Policy.
What we can help with
- Fixing a result that was copied wrong or outdated information on a game page.
- Repairing a broken link or a display problem.
- Answering questions about the site’s content or how we work.
- Hearing your ideas for topics or guides.
When reporting an error, tell us which page it is on and, if you can, include a link to the official source showing the correct information. It helps us fix things faster.
What we cannot do
1otoquebec.com is an independent information site. We do not sell tickets and have no access to any operator system, so we cannot:
- check whether a ticket is a winner;
- handle a prize claim or a dispute;
- change a player account, a limit or a self-exclusion;
- refund a purchase or a bet.
For any of these, contact the official lottery operator or take your ticket to an authorized retailer. Customer service details are on the operator’s website and on the back of tickets.
Response time
Every message is read, and those reporting an error in a result are handled first. For an urgent question about a ticket, the official operator is the fastest contact.
Need help with gambling?
If you are writing because gambling worries you, for yourself or someone close to you, a specialized line can help faster than we can: Jeu : aide et référence (Gambling: Help and Referral), 1 800 461-0140, free and confidential. More resources are listed on our Responsible gaming page.
Site operator
[To be completed: operator name and address]